Best CRM System for Small Business in the UK – CRM Online
In the competitive world of small business, building strong customer relationships is everything. But with limited time, tight budgets, and growing customer expectations, many small businesses struggle to manage leads, follow-ups, and sales efficiently.
That’s where CRM Online steps in—offering the best CRM system for small businesses in the UK powered by Microsoft Dynamics 365.
Why Small Businesses Need a CRM
Many small businesses still rely on spreadsheets, emails, and scattered notes to manage customer interactions. While these may work in the early stages, they quickly become a bottleneck as the business grows.
A CRM (Customer Relationship Management) system centralizes all customer data, automates tasks, and enables better collaboration—helping you:
Never miss a follow-up again
Track customer journeys from first contact to closed deal
Get insights into sales performance
Improve customer satisfaction and loyalty
Grow faster with fewer resources
Why Choose CRM Online?
CRM Online is a UK-based official Microsoft Dynamics 365 Partner with a strong focus on small and mid-sized businesses. We understand that smaller companies need solutions that are simple, affordable, and scalable—and we deliver exactly that.
Here’s what makes us the best choice:
✅ Tailored for Small Business: We offer right-sized Dynamics 365 implementations designed for fast-growing businesses—no bloated features or enterprise-level complexity.
✅ Cost-Effective Packages: Get started with budget-friendly CRM options that deliver real ROI.
✅ Quick Deployment: We help you go live fast with minimal disruption to your operations.
✅ Local UK Support: Our friendly, experienced consultants are based in the UK and ready to support you whenever you need it.
✅ Scalable Solutions: Start small and expand as your business grows—with marketing, customer service, and automation tools all under one roof.
Features Small Businesses Love
Our CRM solutions powered by Microsoft Dynamics 365 include:
Contact & lead management
Opportunity tracking
Email & calendar integration with Outlook
Automated workflows and reminders
Mobile access for on-the-go productivity
Custom dashboards and reporting
Integration with Microsoft 365, Teams, and Power BI
Perfect for a Range of Industries
We support small businesses across various sectors including:
Professional services
Retail & eCommerce
Construction & trades
Financial consulting
Healthcare & wellness
Nonprofits & charities
Real Growth, Real Results
Our clients report increased sales productivity, improved lead conversion, and better customer retention within months of implementing CRM Online solutions. With everything in one place, small teams can do more with less.
