Piedmont Airlines operates flights under the American Eagle brand, the regional branch of American Airlines. As such, Piedmont Airlines follows American Airlines' check-in policies and procedures. Here's a comprehensive overview of the Piedmont Airlines As American Eagle Check In:
Online Check-In
Availability: Online check-in opens 24 hours before the scheduled departure time and closes 45 minutes before domestic flights and 90 minutes before international flights.
Process:
- Access: Visit the American Airlines website or download the American Airlines mobile app.
- Log In: Enter your booking reference or AAdvantage number and last name to retrieve your booking.
- Selection: Select the flight for check-in, confirm personal details, and acknowledge any required travel documentation (for international flights).
- Boarding Pass: Choose to receive your boarding pass via email, mobile device, or print it directly from the website.
Airport Check-In
Options: Passengers can check in at the airport using self-service kiosks, check-in counters, or curbside check-in (where available).
Self-Service Kiosks:
- Location: Kiosks are typically found in the departure hall near the American Airlines check-in area.
- Usage: Follow the on-screen instructions to enter your booking reference or scan your passport/ID. Print your boarding pass and baggage tags (if checking luggage).
- Bag Drop: If you have checked luggage, proceed to the designated bag drop area to hand over your tagged bags.
Check-In Counters:
- Timing: Arrive at least 90 minutes before domestic flights and 2 hours before international flights.
- Process: Approach the American Airlines check-in counter, provide your booking details, and present necessary travel documents. The agent will issue your boarding pass and check any luggage.
Curbside Check-In:
- Availability: Available at select airports; this service allows you to check in and check your bags from the curb outside the terminal.
- Convenience: Provide your booking information to the curbside check-in agent, who will handle the rest. Note that this service might incur a small fee.
Mobile Check-In
App Usage: The American Airlines mobile app provides a seamless check-in experience, allowing passengers to check in, manage bookings, and access digital boarding passes.
Features:
- Notification: Receive check-in reminders and flight status updates.
- Boarding Pass: Store your boarding pass in the app or add it to your mobile wallet for easy access.
Check-In Deadlines
Domestic Flights: Check-in and baggage drop-off close 45 minutes before departure.
International Flights: Check-in and baggage drop-off close 90 minutes before departure.
Boarding Gates: Boarding typically begins 30-50 minutes before departure, depending on the flight and aircraft.
Special Considerations
Baggage:
- Carry-On: One carry-on bag and one personal item are allowed per passenger.
- Checked Baggage: Fees and policies for checked baggage follow American Airlines guidelines. The first checked bag usually costs around $30, and the second bag costs $40, with size and weight restrictions applying.
Special Needs and Assistance:
- Accessibility: Passengers needing special assistance should inform the airline during booking or at least 48 hours before departure.
- Unaccompanied Minors: Special check-in procedures apply for unaccompanied minors, including additional documentation and fees.
Security Screening:
- TSA PreCheck: Eligible passengers can expedite the security screening process by enrolling in TSA PreCheck.
- Documentation: Ensure you have all necessary travel documents, including valid ID, passport, and visas for international travel.
Final Tips
- Early Arrival: Arrive at the airport early to account for potential delays in check-in, security, and boarding.
- Monitor Flight Status: Regularly check your flight status via the American Airlines website or app for any updates or changes.
- Prepare Documents: Have your identification, booking confirmation, and travel documents readily accessible throughout the check-in process.
By following these guidelines, passengers can ensure a smooth and efficient check-in experience when flying with Piedmont Airlines as American Eagle.