Dr. Nguyen, a 47-year-old orthopedic surgeon running a multi-provider practice in a bustling urban center, was on the brink of giving up on PI cases. “We were losing $24,000 a month because PI claims were stuck for months,” she recalls, her voice tinged with the stress of endless battles with insurers. “My staff was spending 20 hours a week chasing payments, and a compliance scare nearly cost us $70,000 in fines after a previous billing company left us with sloppy records.” A colleague’s enthusiastic endorsement of MedBill Collections’ personal injury billing services gave her hope, though she was cautious after past disappointments. “MedBill was a revelation,” she says. “In just 10 days, they streamlined our PI claims, recovered $80,000 in stalled payments, cut denials by 40%, and boosted our revenue by 33%. They turned our pain into profit, and now we’re thriving.”
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