WhatsApp marketing has become an essential tool for digital marketing teams looking to reach customers where they are most active. With over two billion global users, WhatsApp allows businesses to send tailored messaging, promotional content, customer support replies, and transactional updates that feel personal and timely. The platform supports rich media like photos, videos and documents, which can make campaigns more compelling than text-only SMS or email.
Effective WhatsApp marketing involves segmenting your audience for relevance, using automation to scale responses, and choosing the right software that integrates with your CRM and analytics. Chatbots can handle customer queries around the clock, while automated triggers can send abandoned cart reminders or welcome messages that boost engagement. By analysing performance metrics such as open rates and click interactions, marketers can refine content and timing for better outcomes.
This post is based on insights from our WhatsApp marketing guide, which explores strategies, automation, software options and best practices you can implement.
Read the full blog here:
https://www.salecycle.com/blog..../whatsapp-marketing-