𝐓𝐡𝐞 𝐇𝐢𝐝𝐝𝐞𝐧 𝐈𝐦𝐩𝐚𝐜𝐭 𝐨𝐟 𝐑𝐨𝐚𝐦𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐨𝐧 𝐓𝐞𝐥𝐜𝐨 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐋𝐨𝐲𝐚𝐥𝐭𝐲

Roaming is one of the few times a customer tests your brand when they’re stressed, time poor, and heavily dependent on their phone.

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This article was originally published on:
https://www.headspin.io/blog/h....idden-impact-of-roam

𝐇𝐨𝐰 𝐭𝐨 𝐈𝐦𝐩𝐫𝐨𝐯𝐞 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐢𝐧 𝟐𝟎𝟐𝟔

The current approach to security is reactive. Organizations work on mitigating risk, testing website security, and improving security once a threat has emerged.

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This article was originally published on:
https://www.headspin.io/blog/i....mproving-software-se

𝐁𝐞𝐲𝐨𝐧𝐝 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐊𝐏𝐈𝐬: 𝐇𝐨𝐰 𝐓𝐞𝐥𝐜𝐨𝐬 𝐂𝐚𝐧 𝐂𝐨𝐦𝐩𝐞𝐭𝐞 𝐨𝐧 𝐑𝐞𝐚𝐥 𝐖𝐨𝐫𝐥𝐝 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞

Telcos have always tracked network KPIs, and they should. Availability, latency, jitter, packet loss, throughput, handover success, drop rates: these metrics keep the lights on.

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This article was originally published on:
https://www.headspin.io/blog/b....eyond-network-kpis-r

𝟕 𝐂𝐨𝐦𝐦𝐨𝐧 𝐐𝐀 𝐏𝐢𝐭𝐟𝐚𝐥𝐥𝐬 𝐢𝐧 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐍𝐚𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬

Digital native companies ship software at a high pace. Frequent updates are expected, not exceptional. This speed changes the cost of failure. A crash, a slow screen, or a broken permission flow pushes users to leave the app and share negative feedback. Most users do not wait for fixes.

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This article was originally published on:
https://www.headspin.io/blog/d....igital-native-qualit

𝐒𝐜𝐚𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 𝐄𝐱𝐩𝐥𝐚𝐢𝐧𝐞𝐝 𝐟𝐨𝐫 𝐌𝐨𝐝𝐞𝐫𝐧 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬

Scalability issues typically emerge as the customer base starts to grow. Pages slow down, APIs respond later than expected, and resource usage rises in ways that catch teams off guard.

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This article was originally published on:
https://www.headspin.io/blog/s....calability-testing-g